This Privacy Policy explains what personal information gpinas collects from Filipino players, how it is used, who it may be shared with, and how it is kept secure. Your privacy matters to us, and we want you to understand exactly where your data goes.
Before you read the full policy, here is a quick summary of how gpinas handles player data and why each practice matters.
Every connection between your device and the gpinas platform is protected by 256-bit SSL encryption. This applies to login sessions, transactions, and any form submission — your data is never sent in plain text.
Identity documents submitted for KYC verification are stored and processed under stricter access controls than general account data. Only authorised team members involved in verification have access to your ID documents.
gpinas does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only for the functions described in this policy.
Login and sensitive account actions on gpinas require OTP verification through your registered contact. This prevents unauthorised access even if your password is compromised.
gpinas collects only the personal information needed to operate your account, process transactions, comply with verification requirements, and improve the platform. We do not collect data beyond what is necessary.
Registered players can request access to their personal data, ask for corrections to inaccurate information, or raise concerns about how their data is being handled by contacting the gpinas support team directly.
This Privacy Policy applies to all users of the gpinas platform, including the website, mobile browser interface, and downloadable app. By registering an account or continuing to use gpinas after this policy is published, you acknowledge that you have read and understood how your personal data is handled.
gpinas may update this policy from time to time. When significant changes are made, we will notify registered players via their account email address or through a notice on the platform. The "Last updated" date at the top of this page reflects when the most recent revision was made.
If you have questions about this Privacy Policy or how your data is handled, contact the gpinas support team at [email protected]. We aim to respond to privacy-related queries within two business days.
gpinas collects personal information at different points during your use of the platform. The types of data collected and the reason each is needed are set out below.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Registration Data | Full name, email address, date of birth, contact number | To create and manage your gpinas account |
| Identity Documents | Government-issued Philippine ID | KYC verification required before first withdrawal |
| Financial Data | Bank account details, transaction history | To process deposits and withdrawals in PHP |
| Technical Data | IP address, device type, browser, session data | Security monitoring and platform performance |
| Usage Data | Pages visited, games played, bet history | Platform improvement and responsible gaming tools |
| Communications | Support emails, live chat messages | To resolve queries and maintain service quality |
gpinas does not collect payment card numbers. All transactions on the platform are processed through Philippine banking channels and registered e-wallets using secure payment infrastructure.
The personal data collected by gpinas is used for the following purposes:
gpinas does not use your personal data to build marketing profiles for sale to advertising networks, and we do not send unsolicited commercial messages unrelated to your account.
gpinas does not sell or rent personal data to third parties. However, in the normal operation of the platform, certain data is shared with service providers who assist us in running the service. These include:
All third-party service providers engaged by gpinas are required to process personal data only for the specified purpose and in accordance with applicable data protection standards. We do not permit them to use your data for their own marketing or other purposes.
The gpinas website and platform use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how the platform is being used. Cookies used by gpinas fall into the following categories:
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some platform features from working correctly.
gpinas applies multiple layers of security to protect personal data stored on and transmitted through the platform:
No online platform can guarantee absolute security against all possible threats. In the event of a data breach that affects your personal information, gpinas will notify affected players in accordance with applicable notification requirements.
gpinas retains personal data for as long as your account is active and for a period after account closure as required by applicable legal, regulatory, and financial record-keeping obligations. Specific retention periods depend on the type of data and the purpose for which it was collected.
Transaction records are retained for the period required by applicable anti-money laundering and financial record-keeping rules. KYC documents are kept for the period required by identity verification obligations. After the applicable retention period, data is securely deleted or anonymised.
As a registered gpinas player, you have the following rights in relation to your personal data:
To exercise any of these rights, contact us at [email protected] from your registered email address. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.
gpinas is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account was registered by someone under the minimum age, that account will be closed and any associated data will be handled in accordance with this policy and applicable legal requirements.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please reach out to our support team:
For account-specific data requests, please contact us from the email address registered to your gpinas account and include a brief description of your request so we can assist you efficiently.
Create a free gpinas account and access slots, live casino, sports betting, fish games, eBingo, and poker — all in PHP, all with your data protected.